Privacy Policy
Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies if no other information is provided in the following processing operations.
‘Personal data’ means any information relating to an identified or identifiable natural person.
Server Log Files
You can visit our websites without providing any personal information.
Every time you access our website, usage data is transmitted to us or our web host / IT service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, date and time of access, the IP address, the amount of data transferred, and the requesting provider.
The processing is carried out on the basis of Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in ensuring the smooth operation of our website and improving our services.
Your data may be transferred to third countries outside the European Union for which an adequacy decision of the EU Commission exists.
Contact
Responsible party:
- +49 172 8113754
- info@nutracosmetic.de
- Theodor-Sanne-Strasse, 683233, Bernau am, Chiemsee, Germany
- All Workdays from Monday to Friday: 08:00 AM – 5:00 PM
§ 4 Right of Retention, Reservation of Ownership
(1) You may only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
(2) The goods remain our property until the purchase price has been paid in full.
Proactive Customer Contact via Email
If you proactively contact us via email for business purposes, we collect your personal data (name, email address, message text) only to the extent you have provided. The data processing serves to process and respond to your contact request.
If the contact is for the implementation of pre-contractual measures (e.g., consultation for purchase interest, quotation preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 Para. 1 lit. b GDPR.
If the contact is made for other reasons, this data processing is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR.
We use your email address only to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Collection and Processing When Using the Contact Form
When using the contact form, we collect your personal data (name, email address, message text) only to the extent you have provided. The data processing serves the purpose of establishing contact.
If the contact is for the implementation of pre-contractual measures (e.g., consultation for purchase interest, quotation preparation) or concerns a contract already concluded between you and us, this data processing is based on Art. 6 Para. 1 lit. b GDPR. If the contact is made for other reasons, this data processing is based on Art. 6 Para. 1 lit. f GDPR due to our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to this processing of personal data concerning you based on Art. 6 Para. 1 lit. f GDPR. We use your email address only to process your inquiry. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use.
Customer Account / Orders
Customer Account
When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying the order process. The processing is based on Art. 6 Para. 1 lit. a GDPR with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted.
Collection, Processing, and Sharing of Personal Data for Orders
When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. The provision of data is necessary for the conclusion of the contract. Failure to provide the data results in no contract being concluded. The processing is carried out on the basis of Art. 6 (1) (b) GDPR and is necessary for the fulfillment of a contract with you.
Your data is passed on, for example, to shipping companies, dropshipping or fulfillment providers, payment service providers, service providers for order processing, and IT service providers. In all cases, we strictly adhere to legal requirements. The extent of data transmission is limited to a minimum.
Your data may be transferred to third countries outside the European Union for which an adequacy decision of the EU Commission exists.
Reviews Advertising
Review Reminder
After your order, we would like to ask you to rate your purchase with us.
For this purpose, we use your personal data (name, email address, order information) independently of contract processing to send you a review reminder by email after you have placed an order, provided you have expressly consented to this.
The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time using the corresponding link in the email or by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Use of the email address for sending newsletters
We use your email address independently of contract processing exclusively for our own advertising purposes to send newsletters, provided you have expressly consented to this. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. You can unsubscribe from the newsletter at any time using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.
Shipping Service Provider Inventory Management
Sharing of email address with shipping companies for information on shipping status
We pass on your email address to the transport company as part of the contract processing, provided you have expressly agreed to this during the ordering process. The transfer serves the purpose of informing you about the shipping status via email. The processing is carried out on the basis of Art. 6 (1) (a) GDPR with your consent. You can revoke your consent at any time by notifying us or the transport company, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
Use of an External Inventory Management System
We use an inventory management system for contract processing as part of order processing. For this purpose, your personal data collected during the order process will be transmitted to
blue office deutschland Gmbh Hausener Strasse 32 77975 Ringsheim BW
The processing of your personal data serves the purpose of fulfilling the contract concluded with you and is carried out on the basis of Art. 6 (1) (b) GDPR.
Payment Service Providers
Use of PayPal
We use the PayPal payment service from PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; “PayPal”) on our website. The data processing serves the purpose of offering you payment via the payment service. When selecting and using PayPal payment, the data necessary for payment processing is transmitted to PayPal in order to be able to fulfill the contract with you with the selected payment method. This processing is carried out on the basis of Art. 6 (1) (b) GDPR.
All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on a user’s computer system. When a user accesses a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that allows the browser to be uniquely identified when the website is accessed again.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually whether to accept them, as well as prevent the storage of cookies and the transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.
You can find information on how to manage cookies (including how to disable them) in the most important browsers under the following links:
Chrome: https://support.google.com/accounts/answer/61416?hl=en (https://support.google.com/accounts/answer/61416?hl=en)
Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09 (https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09)
Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences)
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac (https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Technically Necessary Cookies
Unless otherwise stated in the privacy policy below, we only use these technically necessary cookies to make our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change.
The use of cookies or comparable technologies is based on § 25 para. 2 TDDDG. The processing of your personal data is based on Art. 6 para. 1 lit. f GDPR from our overriding legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object at any time to this processing of personal data concerning you for reasons arising from your particular situation.
Plug-ins and Other
Use of Google Tag Manager
We use Google Tag Manager from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
This application is used to manage JavaScript tags and HTML tags, which are used in particular to implement tracking and analysis tools. The data processing serves the purpose of needs-based design and optimization of our website.
The Google Tag Manager itself does not store cookies nor does it process personal data. However, it enables the triggering of other tags that may collect and process personal data.
You can find more information about terms of use and data protection here (https://www.google.com/intl/en/tagmanager/use-policy.html).
Use of Social Plug-ins
We use social network plug-ins on our website. The integration of social plug-ins and the associated data processing serves the purpose of optimizing advertising for our products.
When integrating social plug-ins, a connection is established between your computer and the servers of the social network providers, and the plug-in is displayed on the page by notifying your browser, provided you have expressly consented to this. In this process, both your IP address and the information about which of our pages you have visited are transmitted to the provider’s servers. This applies regardless of whether you are registered or logged in to the social network. Even for unregistered or not logged-in users, a transmission takes place. If you are simultaneously connected to one or more of your social network accounts, the collected information can also be assigned to your corresponding profiles. You can prevent this assignment by logging out of your social media accounts before visiting our website and before activating the buttons.
The use of cookies or comparable technologies is based on your consent pursuant to § 25 para. 1 S. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
The social networks named below are integrated on our website by means of social plug-ins. You can find more detailed information on the scope and purpose of data collection and use, as well as your rights and options for protecting your privacy, in the linked privacy policies of the providers.
Use of Google reCAPTCHA
We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The query serves the purpose of distinguishing between input by a human or by automated, machine processing. For this purpose, your input is transmitted to Google and used there. Additionally, the IP address and, if necessary, other data required by Google for the reCAPTCHA service are transferred to Google. This data is processed by Google within the European Union and may also be transmitted to servers of Google LLC in the USA. For the USA, an adequacy decision of the EU Commission is available, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to comply with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
For more information about Google reCAPTCHA and the associated privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.
Use of Vimeo
We use plugins from Vimeo Inc. (555 West 18th Street New York, New York 10011, USA; “Vimeo”) on our website to embed videos from the “Vimeo” portal.
When you visit pages of our website that contain such a plugin, a connection is established with Vimeo’s servers, and the plugin is displayed on the page by notifying your browser. This transmits both your IP address and information about which of our pages you have visited to Vimeo’s servers.
If you are logged into Vimeo, Vimeo associates this information with your personal user account. When using the plugin functions (e.g., by starting a video by pressing the corresponding button), this information is also associated with your Vimeo account.
Your data may be transferred to the USA. An adequacy decision by the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Vimeo has certified itself under the TADPF and has thus committed to comply with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
For more information about the purpose and scope of data collection and the further use and processing of the data by Vimeo, as well as your rights and options for protecting your privacy, please refer to Vimeo’s privacy policy: https://vimeo.com/privacy
Use of Google Fonts
We use Google Fonts from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.
The data processing serves the purpose of uniform display of fonts on our website. To load the fonts, a connection to Google’s servers is established when the page is accessed. Cookies may be used in this process. Among other things, your IP address and information about the browser you are using are processed and transmitted to Google. This data is not linked to your Google account.
Your data may be transferred to the USA. An adequacy decision by the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Google has certified itself under the TADPF and has thus committed to comply with European data protection principles.
The use of cookies or similar technologies is based on your consent pursuant to § 25 para. 1 sentence 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
For more information about data processing and data protection, please visit https://www.google.de/intl/de/policies/ and https://developers.google.com/fonts/faq.
Use of FontAwesome
We use Font Awesome by Fonticons Inc. (307 S Main St., Suite 202, Bentonville, AR, 72712-9214 USA “Font Awesome”) on our website. The data processing serves the purpose of uniform display of fonts and icons on our website. To load the fonts, a connection to FontAwesome servers is established when the page is accessed.
Cookies may be used in this process. Among other things, your IP address and information about the browser you are using are processed and transmitted to Font Awesome. Your data may be transferred to third countries, such as the USA. An adequacy decision by the EU Commission is available for the USA, the Trans-Atlantic Data Privacy Framework (TADPF). Font Awesome is not certified under the TADPF.
The use of cookies or comparable technologies is based on your consent pursuant to § 25 para. 1 S. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a GDPR. The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation.
For more information on data processing and data protection, please visit https://fontawesome.com/privacy (https://fontawesome.com/privacy) and https://fontawesome.com/support (https://fontawesome.com/support).
Data Subject Rights and Storage Duration
Data Subject Rights and Storage Duration
Duration of Storage
After complete contract processing, the data will initially be stored for the duration of the warranty period, then taking into account legal, in particular tax and commercial law retention periods, and then deleted after the expiry of the period, unless you have agreed to further processing and use.
Rights of the Data Subject
If the legal requirements are met, you have the following rights according to Art. 15 to 20 GDPR: Right to information, to rectification, to erasure, to restriction of processing, to data portability.
In addition, according to Art. 21 para. 1 GDPR, you have the right to object to processing based on Art. 6 para. 1 f GDPR, as well as to processing for direct marketing purposes.
Right to Lodge a Complaint with the Supervisory Authority
According to Art. 77 GDPR, you have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data is not lawful.
You can lodge a complaint with the supervisory authority responsible for us, which you can reach at the following contact details:
Bavarian State Office for Data Protection Supervision (BayLDA)
- +49 172 8113754
- info@nutracosmetic.de
- Theodor-Sanne-Strasse, 683233, Bernau am, Chiemsee, Germany
- All Workdays from Monday to Friday: 08:00 AM – 5:00 PM
Right to Object
If the personal data processing listed here is based on our legitimate interest according to Art. 6 para. 1 lit. f GDPR, you have the right to object to these processing operations at any time for reasons arising from your particular situation, with effect for the future.
After an objection has been made, the processing of the affected data will be terminated, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.
Last updated: 17.04.2025
